Last updated: February 3, 2026

Crown Jewel Parties Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website at crownjewelparties.co.uk or book our children's party entertainment services. We process your data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

We are Crown Jewel Parties Ltd, a company registered in England and Wales (Company No. 16271071). Our registered address is 23 Near Birch Road, Houlton, Warwickshire, CV23 1DY. We are the data controller responsible for your personal information.

Information We Collect

We may collect the following types of personal information:

• Contact details: Your name, email address, phone number, and postal address
• Booking information: Party date, time, venue address, number of guests, and theme preferences
• Child's information: Your child's name, age, and favourite characters or themes (provided by you as the parent or guardian)
• Payment information: Billing details and payment history (we do not store card numbers)
• Communications: Records of your enquiries, bookings, and correspondence with us

How We Collect Your Information

We collect information when you:

• Submit an enquiry or booking through our website forms (powered by Fillout)
• Contact us by email, phone, or WhatsApp
• Follow us or interact with us on Instagram or Facebook
• Visit our website (see "Cookies" below)

Legal Basis and How We Use Your Information

We process your personal data for the following purposes and on the following legal bases:

• Contract performance: To process bookings, deliver our party services, and communicate about your event
• Legitimate interests: To respond to enquiries, improve our services, and send booking reminders
• Legal obligation: To keep records required for tax and accounting purposes
• Consent: Where you have given us permission (e.g. for marketing communications)

Information About Children

Our services are for children, but we do not knowingly collect data directly from children. When you book a party, you (as the parent or guardian) provide your child's name, age, and preferences on their behalf. We process this information only as necessary to deliver the service you have requested.

Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers: Our booking and enquiry forms are hosted by Fillout. When you submit a form, your data is processed by Fillout in accordance with their privacy policy
• Payment processors: To process payments (we do not retain full card details)
• Our entertainers: Only the information needed to deliver your party (e.g. venue address, child's name and age)
• Authorities: Where required by law

Our website also uses Google Fonts (loaded from Google's servers) and may embed content from Instagram and Facebook. These services have their own privacy policies.

Data Retention

We keep your information only for as long as necessary:

• Bookings: Up to 7 years after the event (for tax and legal records)
• Enquiries not converted to bookings: Up to 2 years
• Marketing consent: Until you withdraw consent or opt out

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or destruction. Our website uses HTTPS encryption. Please note that no method of transmission over the internet is 100% secure.

Cookies

Our website uses essential cookies to function correctly. We also use Google Fonts, which may set cookies. Our enquiry and booking forms are provided by Fillout, which may use cookies. You can control cookies through your browser settings. Disabling certain cookies may affect how the website works.

Your Rights

Under UK data protection law, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (subject to legal retention requirements)
• Restriction: Request that we limit how we use your data
• Object: Object to processing based on legitimate interests
• Data portability: Request a copy of your data in a structured format
• Withdraw consent: Where we process data based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint, please contact us: